Overview

MyWishes have launched an AI Assistant called ‘Ask Ollie’. It provides real-time support and information to MyWishes users. This takes place whilst someone is making plans for their ‘Online Accounts’ within their ‘Digital and Social Media Will’.

This is the first time that an AI Assistant has been used within a care planning platform to help assist society with their care planning journey.

Making plans for our online accounts before serious illness and death can help reduce the likelihood of precious digital assets such as photos and videos being lost, becoming inaccessible or deleted. Planning can also help safeguard parts of the person’s digital legacy and reduce the heartache often experienced by the bereaved when suitable plans are not put in place.

Why you might ‘Ask Ollie’…

The benefits of Ask Ollie for those documenting their wishes include enhancing their knowledge without needing to leave MyWishes and the documentation process. Information provided can also be highly specialised and tailored to the needs of the person.

Ask Ollie has some other advantages over traditionally published support material. It is constantly learning, updating and therefore it remains up to date with technological developments and policies.

“The use of Artificial Intelligence is becoming increasingly important in our day to day lives. With the rapid advancements within this field, it now seems appropriate to utilise this emerging technology to help benefit our community”.

– James Norris, Founder of MyWishes

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